0116 233 6273






During the current lock down the library will be closed from the 5th November to 4th December, however we will be continuing with our Click and Collect Service.  

Please let us have any orders for books before Noon each Wednesday using the methods shown below.  The books will be found, bagged and made  available to collect on Saturday mornings from 10am to 11am.

If you have any books that you need to return please post them in the book drop.  Loans will be extended until Monday 7th December and no fines will be incurred.

Requests may be made

· By email to lfelibrary.clickncollect@gmail.com

· By phone to 07587587045 (leave a message if no reply)

· By written note or book request form through the drop box at the Library

  • Or by filling in and submitting the form below

In each case please supply:

· Your Library Card number

· Your name

· Phone number (in case of queries)

As much detail as possible about the books you want. This may be the full book title and author, or perhaps just any book by an author, or the type of book you’re interested in and we will attempt to provide the best match to your requirements.

You may order on behalf of children, in which case please supply their Library Card number and name, their age and gender, and we will select 6 books that we think they may enjoy.

Requests must be received by noon on a Wednesday and weekly thereafter. Books will be prepared for your collection from the front door at Leicester Forest East Community Library the following Saturday, between 10am and 11am. Please bring your library card with you.

The Saturday sessions will be for book collections and returns only. Book request forms will also be available for the following week.When you come to collect your books please wait along the front windows following the signage in place. One customer at a time will be served at the door with social distancing as indicated. At this stage we can only offer books from our current library stock and regret that we cannot accept reservations or requests for books from other Leicestershire libraries.

Books can be loaned for a period of four weeks and should be returned by posting them through the drop box or on collection day. Please note that the Leicestershire County Library Service have waivered all charges on overdue books until 7th December.

This is a temporary scheme which will be reviewed in December and progressed to an appointment system after that.

More details will be released as soon as they are available.


We are pleased to announce that the LFE Community Library at 76 Rushmere Walk, LFE, LE3 3PD (next to Stafford Leys School) will be extending it's opening hours from 26th October to the following:-

Monday - 2pm to 5pm

Wednesday - 2pm to 7pm

Thursday - 2pm to 5pm

Friday - 2pm to 5pm

Saturday - 10am to 1pm

You can make an appointment to browse by phoning 0116 233 6273 during the above hours. If you turn up at the library and there are 6 library users in the library you can queue outside until it is safe for you to enter. There are hand gels, etc., around the library for your use and you will have to wear a face mask, unless exempt.

Computer Use - From Monday 26th October 2 of our computers will be available for you use for one hour per person.  You may book a time slot by phoning us on 0116 233 6273 or by dropping in to the library.  If you turn up and would like to use a computer and they have not been booked you will be available to access one. 

We are also operating the Track and Trace system and you can either scan the barcode with your phone or if you do not have this facility you will be able to sign in and out of the library. 

We have worked hard to put all the relevant safeguards in place and look forward to welcoming our library users back along with any new members.



The next step towards opening the library for our users is an appointment system where you can book a slot to come into the library to choose your own books.

The library will be open from 2pm to 5pm on a Wednesday and 10am to 1pm on a Saturday and will be restricted to a 20 minute slot per Person/household. If you turn up at the library and there is no-one booked in for a time slot there will be a queuing system and we would request that you adhere to the social distancing rules by keeping 2 metres apart. We would also request that a mask is worn whilst you are in the library unless you are exempt.

You can phone to book an appointment when the library is open on a Wednesday and a Saturday by phoning 0116 2336273.  

If you feel uncomfortable with booking a slot to come into the library you will still be able to use our 'Clickncollect' service.

Libraries in Leicestershire

Coronavirus FAQ

How long will my library be closed?

At the current time it is not possible for us to say how long our libraries will be closed. Please look on our website www.leicestershire.gov.uk/libraries for updates or follow us on social media:

Facebook – facebook.com/yourlibrary

Twitter - @leicslibraries.

Are the Community Managed Libraries closed?

All Community Managed Libraries have now closed, please check their websites for updates.

How do I return my books and other items?

Please do not try to return your items to the library. All loans have been extended until 4th July 2020 and no overdue fines will be charged between 17th March 2020 – 4th July 2020. We will review this date and extend it as necessary should libraries remain closed.

How do I renew my books and other items?

There is no need to renew your library items as all items will now not be due back to the library until 4th July 2020. We will review this date and extend it as necessary should libraries remain closed. You can renew your loans online if you wish on our website www.leicestershire.gov.uk/libraries

Will I have to pay extra for audiobooks, playaways or DVDs that I have out on loan?

No, any additional charges for these items will be waived when they are returned.

Can I still put a hold / request any library items?

No, as all libraries are closed we cannot access the stock so unfortunately

no requests will be processed until libraries reopen.

How do I collect an item I have already put a hold on?

Unfortunately, we will not be able to provide access to items that customers have already put on hold. We will keep these for you and you will be able to pick them up when libraries reopen. You can cancel your holds online if you wish.

Ebooks, Eaudiobooks, Emagazines and Enewspapers.

Leicestershire libraries offer a wide range of resources available to download onto your smartphone, Mac, PC, laptop, tablet or e-reader. Please go to our website to get more information on how to use this service www.leicestershire.gov.uk/libraries

If your query has not been covered by these FAQs, please contact us on 0116 305 2695 or email us at libraries@leics.gov.uk


Digital Library Services

Digital Library Services FAQs

Quick Guide to eBooks, eAudiobooks, eMagazines and eNewspapers


What Digital Library Services are Available?

Leicestershire’s digital library service provides library members with access to thousands of free eBooks, eAudiobooks, eMagazines and eNewspapers. These can be accessed two ways:

·  Using the free BorrowBox, RBdigital & PressReader apps on a smartphone or tablet

·  Using an internet browser on a desktop PC, MAC or laptop


All digital titles are free and there are no overdue charges. Leicestershire Libraries subscribe to three platforms, BorrowBox, RBdigital and PressReader, each platform provides access to different types of content:










Digital formats include a range of functionality so people can personal their experience, including choosing font size, playback speed and enabling translation and voice-overs.


How do I Access Digital Library Services?

To start using any of the services visit the digital library webpage which gives step by step instructions on getting started.

You must be a member of the library to access the digital library services, if you are not already a member you can join online to start using BorrowBox, RBdigital and PressReader straight away.

To login to BorrowBox, RBdigital and PressReader you will need your library card number/ online joiner number and your four-digit PIN. If you have forgotten your PIN you can reset it by visiting our online catalogue, selecting ‘log in’ in the top right corner and choosing ‘forgot my PIN’. However, this only works if we have your up to date email address on record, if it doesn’t work please contact libraries@leics.gov.uk and we will send you a PIN via email.


How do eBooks & eAudiobooks work?

eBook and eAudiobook titles are purchased individually in the same way as physical books. Most eBooks and eAudiobooks can only be borrowed by one person at a time due to licensing restrictions. LCC buy multiple copies of some popular titles that have been reserved by several people to reduce the waiting time for in-demand titles. Some popular titles and authors are not available to borrow digitally from public libraries, this is due to restrictions put in place by publishers.

·  Borrow up to 10 eBooks and 10 eAudiobooks from BorrowBox and 10 eAudiobooks from RBdigital at a time.


·  Borrow titles for up to 3 weeks, return titles when you have finished reading them or renew titles to borrow for longer.


·  Titles automatically expire at the end of the loan period so there are never any fines.


·  If an eBook or eAudiobook is currently on loan then you can reserve it, you will be added to a queue and the title will be added to your account when it becomes available.


·  BorrowBox and RBdigital are not compatible with Kindle eReaders due to Amazon restrictions, however the BorrowBox and RBdigital apps can be downloaded to Kindle Fire devices and eReaders.


Visit the digital library webpage to get started



How do eNewspapers & eMagazines work?

eMagazines can be checked out from RBdigital and PressReader.

eNewspapers can be checked out from PressReader.

eMagazines and eNewspapers can be checked out for as long as you like, just delete them from your account when you have finished reading them. There is no limit to the number of titles you can checkout at a time.


·  RBdigital provides access to popular titles including Hello! Magazine, Radio Times and New Scientist.


·  PressReader provides access to thousands of national and international newspapers and magazines including The Independent, The Daily Mail, The Guardian and the Leicester Mercury.

·  Titles can either be read online via a web browser or downloaded via the RBdigital or PressReader apps to be read offline.


Visit the digital library webpage to get started



More Information & Help

More information is available at the below websites:

·  BorrowBox help page – you must login using a Leicestershire library card number and PIN to see the help page

·  RBdigital Help Page

·  PressReader Help Centre


If your query has not been covered by these FAQs, please contact us on 0116 305 2695 or email us at libraries@leics.gov.uk


We have unfortunately been instructed to close the Library and therefore all Forthcoming Events have been postponed until further notice. We will keep you informed via the website, facebook and notices in the Library window and notice board of when we will be re-opening.  




Registered Charity No. 1163963